Programs & Services

Housing & Emergency Support Services (HESS)

Housing & Emergency Support Services (HESS) has been providing emergency financial assistance to residents of Portage County since 1941. The program’s mission is to insure that all families who are experiencing a crisis which threatens their well-being will receive the services needed to stabilize and resolve the crisis.



HESS staff work to assist families and individuals with longer term solutions to increase household stability. They do this by providing:

  • crisis intervention services
  • emergency financial assistance
    • housing start up costs for the homeless
    • eviction notices for those at risk for homelessness
    • limited utility, prescription, and hotel assistance
  • short-term case management
  • coordination with other community resources to ensure that maximum support is available to meet each household’s needs



Eligibility is based on funding requirements set forth by local, state, and government entities. It is determined by:

  • funding availability
  • emergent need
  • residency
  • income guidelines
  • prior assistance


705 Oakwood Street, Suite 115

Ravenna, OH 44266

P: 330.296.1111